All newly registered users can enjoy a 15% newcomer benefit.
All orders enjoy free shipping! ! !
All newly registered users can enjoy a 15% newcomer benefit.
All orders enjoy free shipping! ! !

About us

Welcome to zaloraros! We are a group of passionate and creative partners, known for our unconventional designs, and determined to create a wide range of high-quality bags and accessories. We also hold a brand license from Sanrio, and we are incredibly excited and eager to see what sparks will fly between Sanrio's numerous brand IPs and our bags and accessories. We are committed to providing people-centric service to our clients, and we strive continuously to achieve this. Join us and let's illuminate the world with our unique designs!
Design

Distinctive style

The stylish design combined with the Hello Kitty brand IP brings double the joy and also increases its collectible value.
Features

Benefiting Your Life

Our products are not only stylish in appearance, but also perfectly suited to your lifestyle. Our meticulously crafted accessories are designed for real life, combining comfort and practicality.
Quality

People-oriented service

Our bags are handcrafted from high-quality materials; the designs are embroidered; they are durable and can withstand the wear and tear of daily use.

Frequent Asked Questions

Do I need to register an account to place an order?

No, you can also place an order as a guest. But, there are some perks if you have an account with us:
  • Quick checkout process
  • Easily view your order status and order history
  • Receive updates detailing our new releases and special promotions
 

What payment methods do you accept?

We accept COD payment for some regions

Is my online order safe?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

Is there an exchange rate?

All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

How do I set up my shipping address?

Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuations. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead. For example, you may change the letter "?" to "c".

Can I change the shipping address after placing an order?

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacational address as we do not know how long the destination's customs department will have the package on hold.

How long will delivery take? How can I track my package?

The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking number and tracking website. We are not responsible for delays caused by the customs department in your country.

What should I do if my order is missing items?

If something is still missing, please contact us immediately.

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